Launch Essentials

In this pathway, we will dive into the process for delivering training.  We will explore scenarios where an LMS is used and where it isn’t, and we’ll practice delivering the training authored in the Storyflow Certification course to get first-hand experience with the steps.

About This Course

Level: Foundations
Completion Time: 1 hour 51 mins
Prerequisites: Motive Platform Essentials

Learning Objectives

Learners will be able to:

  • Demonstrate expertise in permissions by modifying Launch permissions for users dependant on roles
  • Define key components of Launch used to deliver training
  • Show mastery of training delivery by launching a practice scenario

About Instructor

Cat

Cat Hillier is the Head of Customer Support at Motive. Cat's background includes a decade of working in customer-focused roles in tech startups with a focus on building out a diverse offering of customer training materials. Cat's passion for delivering a superior customer experience comes through in everything she works on.

12 Courses

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Course Includes

  • 7 Lessons
  • 20 Topics
  • Course Certificate